Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work - Paperback

by Alicia Grandey (Editor), James Diefendorff (Editor), Deborah E. Rupp (Editor)

This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years.

Author Biography

Grandey, Alicia; Diefendorff, James; Rupp, Deborah E.